The James Allen Guarantee

Customer Service 7 Days a Week

Our ravely-reviewed Customer Service team of non-commissioned diamond and jewelry experts is available 7 days a week from 7:00 a.m. to 12:00 a.m. ET.

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USA Toll Free: 877 826 9866

International: +1-412-314-9060

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WhatsApp: +1-240-703-7214

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All questions will be answered within two business days

Real-Time Diamond Inspection

Our experts share their screen with you and guide you through an interactive experience where they showcase diamonds with our exclusive 360° Diamond Display Technology and Super Zoom magnification of up to 40X.

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All questions will be answered within two business days