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Home / Customer Service / accessibility

Commitment to Accessibility

JamesAllen.com is committed to making our experience easy and enjoyable for all -- because love comes in all shapes, sizes, and abilities.

We’re constantly improving our website and user interface in order to accommodate those with limited abilities, such as blindness, low vision, and issues with dexterity. Some of those improvements include:

Designing and developing with accessibility technologies in mind
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Adding alternative text for images and links

Is anything preventing you from using our website effectively? Our Customer Service team is here for you 24/7.

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*Offer applies to ring setting only. Does not include loose diamonds, gemstones, or designer collections. Promotional discounts applied to an order are only valid for the item purchased and will not be applied to future purchases or exchanges after the sale ends. Cannot be combined with any other offer.

*Offer applies to setting only. Does not include designer collections. Promotional discounts applied to an order are only valid for the item purchased and will not be applied to future purchases or exchanges after the sale ends. Cannot be combined with any other offer. Promotion ends June 13, 2019 at 11:59pm EST.

*With the purchase of any single True Hearts diamond, receive 25% off your ring setting. Excludes designer collections. Cannot be combined with any other offer.

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Product Price	Month #1	Month #2	Month #3
$6,000	$2,000 Paid	$2,000 Paid	$2,000 Paid
$6,000	$4,000 Held	$2,000 Held	$0 Held

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