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The James Allen Guarantee

24/7 Customer Service
Our ravely-reviewed Customer Service team of non-commissioned diamond and jewelry experts is here for you 24/7.
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USA: 877 826 9866, outside USA: +1 301 631 1414
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All questions will be answered within two business days.
We offer an interactive Real-time Diamond Inspection service, the first of its kind in the industry. Our experts will share their screen with you, and walk you through the attributes of your favorite diamonds in Super Zoom magnification. Ask questions, mark points of interest on the diamond itself, and review everything from the specs to the grading certificate together.
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All questions will be answered within two business days.
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