• 24/7 Customer Service
  • Lifetime Warranty
  • Free Shipping
  • 100% Money Back
    877-826-9866 | 24/7
    Home > Lifetime Warranty
    The James Allen Guarantee
    Lifetime Warranty

    We are committed to ensuring the quality of your purchase; we stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. We will repair and maintain your jewelry for a lifetime.

    All of our jewelry is manufactured using the highest quality materials and is inspected prior to shipment. Our lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.

    In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our lifetime warranty, your jewelry can be mailed back to our office for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.

    Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your James Allen jewelry.

    page load - render : 156.2475 ,snapshot:156.2475, page load end:156.2475 page load - stats :156.2475 total:46.8715 miniVer : 0 SPProcessor2 : 0 spp.GetPageXml() : 46.8715 jTrans : 46.8715 xnlRef : 46.8715 xnl n0 Transform: 46.8684 xnl n0 : 93.7399 xnl n1 Transform: 31.2517 xnl n1 : 124.9916 xnl n2 Transform: 15.6271 xnl n2 : 140.6187 xnl n3 Transform: 15.6288 xnl n3 : 156.2475 xnl loop : 156.2475 template:1,#BodyContainer processTime:15.6287 template:1291,#WidePane processTime:0 template:1293,#GuaranteeRightPane processTime:15.6159 template:99,#BreadCrumbsPane processTime:15.6269