• 24/7 Customer Service
  • Lifetime Warranty
  • Free Shipping
  • 100% Money Back
    877-826-9866 | 24/7
    Home > About us > Payment method

    Payment Options

    James Allen offer several payment options for our customers. Among those are wire transfer, personal check, Paypal, certified check or money order, as well as all major credit cards.

    Credit Card

    We accept Visa, MasterCard, American Express, and Discover. Credit card orders can be placed online using our secure server or over the phone with our customer service department. In general, credit card orders will only be shipped to an address on file with the credit card company. However, we will consider shipping to an alternate address as long as our security procedures are met. For security purposes, James Allen may request additional documentation (such as drivers license, photocopy of credit card, etc) on some transactions.

    Money Wire

    Many customers purchasing items valued over $1,000 prefer paying by wire transfer. Wire transfer orders receive a 1.5% discount from our listed price. Customers paying by wire will receive wiring instructions once they have completed the check-out process. We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped. At our sole discretion, we may require bank wire payment for any international order or orders in excess of $20,000.

    Personal Checks & Money Order

    When paying by personal check, certified check or money order, James Allen reserves the right to deposit and hold each payment for up to ten business days. All check payments that are not received within one week of when the order was placed will be cancelled. Each personal check and/or certified check must be drawn from a US bank account. Personal checks must also have the customer's name and address imprinted on the front of the check. Customers paying by check will receive mailing instructions once they have completed the check-out process.

    James Allen Flexible Financing

    James Allen offeres various flexible financing options through the LJC credit card program. Now you can purchase the diamond engagement ring of your dreams. Learn more about financing through the LJC credit card program.

    Please contact our customer service department at 1-877-826-9866 if you have any additional questions.

    page load - render : 124.9946 ,snapshot:124.9946, page load end:124.9946 page load - stats :124.9946 total:31.2469 miniVer : 0 SPProcessor2 : 0 spp.GetPageXml() : 31.2469 jTrans : 31.2469 xnlRef : 31.2469 xnl n0 Transform: 46.8715 xnl n0 : 78.1184 xnl n1 Transform: 15.6293 xnl n1 : 93.7477 xnl n2 Transform: 0 xnl n2 : 93.7477 xnl n3 Transform: 15.6211 xnl n3 : 109.3688 xnl n4 Transform: 0 xnl n4 : 109.3688 xnl n5 Transform: 15.6258 xnl n5 : 124.9946 xnl loop : 124.9946 template:1,#BodyContainer processTime:0 template:161,#WidePane processTime:0 template:91,#Pane processTime:0 template:94,#AboutUsInnerRightPane processTime:0 template:93,#AboutUsInnerLeftPane processTime:15.6366 template:99,#BreadCrumbsPane processTime:15.6103