Contact Us
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Have some questions? Like to know more about a particular diamond or setting? Here's what to do:
Call our Offices Toll Free @ 877-826-9866
We are here to answer your questions from 9:00am to 6:00pm EST Monday thru Friday. We can confirm availability on a diamond, provide you with a certificate, and answer your questions in just a few minutes.
International customers please call 301-631-1414
Send us an E-Mail
Our e-mail is service@JamesAllen.com All questions will be answered within two (2) business days. If you are very interested in a diamond, please CALL US to reserve the stone. Phone calls receive priority processing.
Send us your questions
You may also use the form below to contact our offices.
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You may also send correspondence to our corporate headquarters:
JamesAllen.com
605 North Bentz Street, Suite 203
Frederick, MD 21701
*Please note that we do not accept visitors to our Maryland office.
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877-826-9866
877-826-9866
