Have some questions? Like to know more about a particular diamond or setting? Here's what to do:
Call our Offices Toll Free @ 877-826-9866
We are here to answer your questions from 9:00am to 6:00pm EST Monday thru Friday. We can confirm availability on a diamond, provide you with a certificate, and answer your questions in just a few minutes.
International customers please call 301-631-1414
Send us an E-Mail
Our e-mail is service@JamesAllen.com All questions will be answered within two (2) business days. If you are very interested in a diamond, please CALL US to reserve the stone. Phone calls receive priority processing.
Send us your questions
You may also use the form below to contact our offices.
You may also send correspondence to our corporate headquarters:
JamesAllen.com
1291 Riverbend Way
Frederick, MD 21701
*Please note that we do not accept visitors to our offices.
877-826-9866
