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Lifetime Upgrade Policy

James Allen would like to be your jeweler for life. That's why we're offering you two great upgrade benefits to keep you happy, not just today, but years down the line. These benefits apply to our laboratory graded diamonds only. If you have any further questions, don't hesitate to call our offices at 1-877-826-9866.

Lifetime Upgrade Policy

Any loose diamond purchased from jamesallen.com can be exchanged at 100% credit for any replacement diamond of at least 2x or greater in value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document.

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