Satisfaction Guaranteed
JamesAllen.com provides a full 30 day Return Policy with no restocking fee's or return penalties. If you are not completely satisfied with your purchase, simply return it to our offices within 30 days of the shipment date for a full refund or exchange.
Diamond Upgrades & Exchange Policies.
James Allen wants to be your online jeweler for life. For that reason
we've implemented these policies to help you shop with confidence not
only today, but years down the line. These policies apply to our
laboratory graded diamonds only. Please call our offices for details or to
answer any questions you may have.
Your Privacy is Guaranteed
All information that you provide us is kept in strict confidentiality. We will not share your personal information with any other companies.
Your Transaction is Secure
All sensitive data is encrypted using 128-bit Secure Socket Layers (SSL). You can click our Thawte Certificate to view an independent 3rd party's verification that our site is indeed secure.
Your Data is Secure
Our system is audited daily by HackerSafe for all known vulnerabilities. Additionally, we do not store credit card data in our system so even if our site was compromised, your financial data would remain out of the hands of criminals.
877-826-9866
