| James Allen provided a well-stocked database of loose diamonds to browse through. Many of the diamonds contained magnified images of the exact diamond up for sale. After chosing the ring style and diamond I desired James Allen services promptly produced and shipped the ring. When I opened the package I was relieved and very impressed with the entire package... but especially the ring. Very beautiful. All of that and the best prices I could find.
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| Jared G. |
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| This ring was the perfect gift for my lady on our anniversary. She doesn't really wear a lot of jewelry, since she is a simple woman. But her reaction to receiving this ring was priceless. It sat elegantly on her slender fingers, and it sparkled when the light hit it. She loves it because it's not too flashy, but receives the right amount of attention.
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| Dorian G. |
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| My husband and I saw the diamond (2.02 radiant G SI1) today and.... WE LOVE IT!!!!! It's really beautiful!! My husband seemed really impressed with the cut which makes me so happy--lots of sparkle. Thank you so much for answering all my questions and making me feel at ease about the purchase. Thanks to all at James Allen---especially Jim and Carrie. I still don't see how you can be the CEO and president of your company yet have the time to handle phone calls and e-mails from everyday customers like me. Nice personal touches like that really say a lot about your company. Thanks again!! |
| Dana M. |
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I proposed to my wife last April after finally
managing to find the right stone, after months of looking. That she is now
my wife should be proof that she did say "yes." I meant to write you folks
a note of thanks long ago but I'm essentially very lazy and other things just
kept getting in my way until I had forgotten about it altogether. That is, until
this morning. I had made an appointment with Jim hoping for an opportunity
to compare stones and was grateful for your willingness to allow me to come into
your office to do so. What I could not have hoped for was the time that
Jim patiently spent with me, helping me find a few stones to compare from among
which to select mine, and educating me on the subtle differences that one would
not be able to notice by educating ones-self on the internet (as I had).
He showed me each stone from a few angles under a microscope and in different
lights, explaining the significance of each different view. After an hour
or so of my taking what I am sure was a painfully long time to make a decision I
was down to two identical stones. The last thing I could think to do was
to bring them both outside and see them in the sun one last time. Jim, as
graciously as I’ve ever seen a salesman behave in my life, invited me to take
all the time I needed while he attended to other business. I stepped
outside on my own (feeling rather like a thief with two stones that were not
mine) and waited anxiously for some clouds to pass. When they did one of
the stones instantly shone like the heart of a star. At last my decision
was made. After an experience like this how can I ever be expected to buy
anything from a regular jewelry store again? A friend of mine is thinking
of getting his wife an anniversary gift and this morning he remembered me
fawning about how fairly-priced, friendly, and (above all) helpful the company I
had dealt with in finding my engagement stone had been and wondered if I
remembered who it was. I enthusiastically sent him your website and was
reminded, just by stopping by the site, what a huge help you had
been. I was reminded also of the countless times my wife has gotten
comments of admiration of the beauty of her ring; the countless times she and
some other acquaintance have been vainly comparing stones and finding that my
wife's has been of far better quality for a far better price. Most happily
I remember the countless times I catch her just staring into her freshly cleaned
ring with a pretty, little smile. Thank you and again thank you for
helping so much to make this last batch of memories possible.
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| Roger W |
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| I just wanted to give a two thumbs up to your employee Jennifer. She has been so helpful and patient with my questions on how to get my ring size. She answered all of my emails in a prompt and timely manner and was always very kind and caring about my needs. I just wanted to recognize her for a job well done. In the society we live in it is very hard to find friendly people who are willing to help and the care that Jennifer took in helping me was like a breath of fresh air. She deserves to be rewarded with a strong pat on the back.
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| Crystal O. |
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I got it today. It is gorgeous. the fire, scintillation and light
return are AWESOME!!!!! It is a beautiful stone and the price was
great. Not to mention how helpful and friendly you guys were. It is
going to be hard to keep my mouth shut until I pop the question on
Christmas. You guys are the best.
Thanks Again!
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| Thomas J. |
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| I purchased my engagement ring from James Allen and it was a great experience! The total experience of searching, viewing, purchasing, delivery, and service is as good as it gets. The overall value was the most amazing thing that I found. I looked at rings at Brick & Mortar type of stores and I was constantly dissapointed. I spent at least 100 hours researching diamonds, settings, etc...and before I purchased, James Allen addressed each concern individually and made me feel at ease with my final decision.The service was second to none. I received phone calls advising me when each step of the process had been completed (Payment, production of the ring, and final shipment).My fiance' absolutely loved the ring and James Allen has a customer for life.
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| Chris A. |
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| I would like to thank you for such a great diamond and a great staff that helped me through the process. My husband and I have been married for 14 years. Recently, I lost my original diamond and have been looking for a replacement for about a year. The jewelers around our area are very high priced, with a very limited inventory on quality GIA or AGS certified diamonds. We have been looking on line for a diamond which are more affordable and a better selection but you can't visualize the actual diamond. When I found your website, I was incredibly excited. You have great prices, huge inventory and you can see the diamonds. On top of all that you have videos of you ring settings. Also, I love that you can upgrade in a 5 year period to a larger stone. Your staff was extremely helpful. Everyone I spoke to took their time with me and helped me. They helped me so much with my choice. I exchanged a beautiful smaller diamond for a bigger one without any problem. The first diamond was great but as my husband and I talked we decided we could afford a larger stone without compromising the quality. I was having a difficult time deciding what diamond to choose and your staff really helped me make that choice and it was the perfect choice.
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| Michelle M. |
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By the way, I meant to tell you...the stone we bought
from you is absolutely stunning! Gorgeous, gorgeous stone. My eyes
about popped out of my head when I opened the box...so much fire and
sparkle. I picked this stone out myself (after much searching and
comparing), so I was a bit nervous about how I did, and what it would look
like. I am sooo pleased (and relieved). It's fabulous. We're
extremely happy with it. :-)
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| Heather O. |
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During October 2003 my then boyfriend purchased from you a stunning .72 round
diamond for my engagement ring. I love my stone and everything it
represents. In the spring of 2004 we were interviewed by a local news
personality because we bought the diamond online. It was an amazingly well
done story. The original story was shown in WI and as you can see this
website is out of Denver. I hope more people visit your site and buy from
you because of this.
Thank you again for making two people very very happy.
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| Heather W. |
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| I just wanted to let me know I received the diamond this morning! Thanks so much for the great service and quick delivery, as well as your professionalism and advice. The diamond looks great! I'm extremely satisfied with my experience with James Allen, and would certainly recommend you to anyone I know that is shopping for a diamond!
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| Jason E. |
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| Thumbs up to your staff for their great customer service. And the earrings are really amazing!
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| Marci J. |
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| You really have been so awesome in helping me and digging through reports and calling suppliers. I am excited with what you have helped me find and just wanted to say thank you again. I know this girl of mine is going to feel even more lucky because of your help. Thanks so much!!
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| Rocky M. |
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| I gave the necklace to my wife on Friday for our 15th wedding anniversary and she was thrilled. (1.5 carats = 15 years I figure) Her brother had bought a comparable stone last year for his fianc? (now wife) and he spent about $13,000! A jeweler in the local mall had been searching for me for the last few weeks. She finally had a stone and the last thing I did Friday, before giving the present to my wife, was check out her stone. It was a G color SI1 1.5 carat. I looked at it without the loop and then looked again. Then I used the loop to confirm what I saw. It had a large, white, tear shaped mark on the surface of the table. She said, “I guess that is why my diamond guy is willing to let it go so cheap.” She still wanted $12,500 for it! Since she seems like a nice person I showed her our new necklace and explained that I had bought it from you guys in case she did not come through for me. You could literally see her jaw drop as she eyed it. All she had to say was, “That’s a nice stone – I hope you will still think of us for your other jewelry purchases. ”I am not sure when I will be buying more diamonds. I am thinking my wife might need new earrings for our 20th anniversary. You know, 1.0 plus 1.0 equals 2.0 carats. I am not sure if I will be able to afford anything before then. Rest assured, though, that I will be telling my friends about my great experience with James Allen for a long time to come.
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| Dan M. |
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| I did a lot of research and after realizing that James Allen's pricing was in line with a lot of e-tailers, what really got me through the process was dealing with Dave to help me through the process. I went through a lot of diamonds, and since I bought a round diamond I had found that the C that makes it most appealing is the 'cut'. Dave looked at the diamond I chose and based on its proportions and cut, said it was a perfect diamond for the ring. The setting is beautiful, and I opted for white gold because it is shinier and more durable than platinum, and really accentuates the diamond set in the middle.I have had a good experience, especially after doing research for a few months before purchasing. I visited countless jewelers and none could come close on price, and the e-tailers I did visit were not as helpful as Dave at James Allen was for me. My fiance has been comparing her ring to other girls she knows, and hers is always the shiniest. It was important to me to make sure that her ring shined more than any others, and while the other girls diamonds might be bigger... the cut and proporition of this diamond get this ring a substantial amount of attention from women whose husbands and fiancees spent a lot more than I did. And I am glad to see her happy too... James Allen made it a reality, and helped me make an investment in the girl of my dreams.We are both really happy, and James Allen and Dave in particular, were essential in our great satisfaction with our future plans.
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| Shayaan F. |
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| I received the package! I had a quick first look—it is gorgeous!!! I’ll be able to look at it more when I get home tonight (today is going to be hard), but I wanted to let you know that I had received it safely. You guys have been incredibly fast and efficient!
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| Julie W. |
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I just wanted to let you know that I got the ring on Thursday in time for my
plans for the weekend - no problem. Quite truthfully, it's the most beautiful
ring I have ever seen. I am pleased. I just wanted to thank Josh for
everything: your honestly, friendliness and professionalism, and willingness to
answer all my questions to my satisfaction. You guys have been great.
THANKS
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| Matt C. |
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I just wanted to take a moment to thank you for the
incredible service that you provided. We received the bracelet today and
its beautiful. As you may or may not know, my son has enlisted into the
Marines and he wanted the bracelet for his girl for a going away present, you
delivered in time and we were so pleased by that. Thank you so very much
with all you have done for us. My son appreciates your service and hopes
to reciprocate with his service in the US Marine Corps. Thanks!! Love to you
all.
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| Sandy C. |
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I received the diamond ring on Thursday, August 14,
2003. I have to admit, I was nervous about the purchase (and a little
skeptical). When I opened the package, I was pleasantly surprised.
It was exactly what I thought it would be and the place I had it appraised
couldn’t believe how much I paid for it. The lighted box was a great
touch, also. I’m sure my girlfriend is going to love it. I just
wanted to thank you for all of your help. You may be receiving a few
inquiries from friends that were as equally impressed with my purchase as I
am.
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| Earle B. |
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Just wanted to let you folks know that I got the diamond yesterday.
I
honestly have to say I'm totally blown away and impressed by the quality of
it. It is exactly what I was looking for at a price that was $1000 below
what I wanted to spend. Thank you so much for excellent
service and
lightning fast speed. I bought the diamond on Tuesday and received
it
Wednesday morning and I'm in Hawaii! I'll be sure to tell everyone
about my great experience with your company.
PS I’ll be back when It's time to upgrade to a bigger
diamond!
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| Keith S. |
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| The ring arived yesterday. Wendy and I got engaged last night. She loves the ring. The stone is excellent, and its brilliance is amazing. She's been getting so many compliments on it. Thanks again for your help.
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| John B. |
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| Thanks for your assistance in getting the ring shipped expeditiously. It made its way successfully to my friend and is no on its way to me across the Atlantic. Thanks again.
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| Kim H. |
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| Both my fiance and I are thrilled with the bridal set I purchased from James Allen. We agree that the rings are indeed as you indicated--stunning! The specific cut attributes of the main diamond results in extremely eye-catching sparkle. My fiance will be very proud to wear this impressive, high quality diamond set. It's very satisfying to purchase something like this at an very competitive price. Buying the engagement ring and wedding band was an educational adventure for me and I very much enjoyed working with you in the process. Just a few years ago, I could not have imagined making a substantial purchase like this sight unseen in a process only involving e-mail. Dramatic change in the world is happening and those who keep up with that reap the benefits. The best to James Allen in the future.
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| Bob W. |
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| I never thought that this process could be so painless. I'm sure that for most diamond-shoppers it is not, and you've made the difference. I feel privileged. Thank you.
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| Seth R. |
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I just wanted to let you know that my fiancee got the
package with the ring that I had ordered this morning. He said that it
looks fantastic! I think his exact words were that I was going to have
complaints about it hurting people's eyes from all of the sparkle! (I
haven't seen it yet- I have to wait until after the appraisal and then he plans
to surprise me with it). Thanks so much for everything! I can't wait until
I finally get to wear it...
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| Tara H. |
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877-826-9866
